With traditional IT support, businesses use their network until something breaks and then call in the experts to fix or replace what broke. This reactive model of dealing with your IT problems is a surefire path to downtime and excessive spending on IT support, not to mention major disruptions to staff, sales, and operations.
We offer a Total Care service plan that delivers fast, affordable support from technicians who are professional, courteous, and reliable… and above all, we offer it for a flat monthly fee that covers EVERYTHING.
What Is Everything?
- 24x7x365 monitoring of your server, network and workstations
- “All You Can Eat” remote helpdesk between 8 am – 5:30 pm
- Network-wide, automated security: Anti-virus, anti-spyware, anti-malware, anti-spam
- Enterprise grade firewall
- Patch Management
- State of the art, off-site data backup and disaster recovery (software and hardware)
- Content Management and Application filtering
- Vendor Management
- Virtual CIO (Chief Information Officer)
- Email archiving
- Quarterly server and workstation maintenance
- Website services: Domain and website hosting
- Loaner systems and servers
We are so confident that you will love our service that we offer these guarantees to every new client:
- 100% guaranteed 1-hour response for emergency service
- 100% no-hassle billing guarantee
- 100% no-hassle 90-day money back guarantee