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Total Office Manager provides every feature and
function necessary to ensure it is the last management
system you will ever need.
Total Office Manager does NOT work alongside
specialized "add-on" programs, it replaces
them.
From Accounting to Dispatching and Inventory
to Contact Management, Total Office Manager offers
total business management in one application,
complete with a graphical scheduling and dispatch
board and departmentalized, industry specific
reporting!
| Before Total
Office Manager |
With Total
Office Manager |
| The phone rings… and you have to scramble
to figure out who's calling, if they are a
current customer and what you've done for
them in the past. |
The phone rings . . . and the caller ID
feature lets you know exactly who is calling.
With a click of your mouse you have instant
access to ALL of the customer's service records,
buying history, model and serial numbers,
warranty information, account balance, and
much more. |
| Scheduling and monitoring service calls
is a nightmare, especially during busy times.
Too often service requests are lost and emergency
calls don't get the appropriate attention. |
You have an electronic dispatch board that
allows you to easily assign service calls
by entering, dragging and dropping them into
your schedule. You can then view your schedule
by day, week or month and sort by groups or
individual employees. Color coding helps you
distinguish the types of calls and priority
levels.
|
| Trucks arrive at service calls without the
required parts. |
Integrated accounting and dispatching lets
you search truck inventories to ensure that
the right truck gets the right call every
time. |
Why consider Total Office Manager?
Total Integration
Simplified Program - Unlike generic
accounting software, Total Office Manager integrates
your accounting with your scheduling, dispatching
and flat rate pricing. This integration saves
you valuable set-up time and optimizes data
input to greatly reduce mistakes.
No Double Entry - Eliminate double entry
by letting Total Office Manager's integrated
features fill your information though the entire
program automatically. Cut your work load in
half and spend more time managing and growing
your business.
Stands Alone - Learn one program and
effectively manage your entire business. Total
Office Manager is an integrated application
that includes full accounting, contact management,
scheduling, dispatching, payroll, sales and
marketing, and more.
Graphical Scheduling
and Dispatch
Visual Navigation - Text-based dispatching
programs can be very time-consuming, but Total
Office Manager's graphical scheduling allows
you to drag-and-drop your appointments and assign
them to service techs in seconds.
Smart Dispatching - Integrating your
dispatching and accounting allows you to search
truck inventories to ensure that the right truck
gets the call every time.
MapPoint Integration - Total Office
Manger integrates with MapPoint to provide complete
routing information and minimize travel time
for your technicians. Increase your calls, reduce
your mileage and gas cost, and increase your
profits!
Industry-Specific Reporting
Sales Tracking - Utilize Total Office
manager's reporting function to track sales
by truck, technician, salesperson, or any other
desired category. You can't improve what you
can't measure. Total Office manager provides
the data you need.
Departmentalized Reporting - Unlike elementary
reporting programs with limited reports, Total
Office Manger includes departmentalized reports
that were created for the service industry.
This helps you pinpoint exactly where your money
is being made and lost in seconds.
Made for Non-Accountants - Total Office
Manager's reports are written in layman's terms
and do not require an accountant to understand.
You'll get the information you need without
having to weed through complicated language
and accounting jargon.
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