 Success
Stories
Issue 1: Improved Operations
This construction firm gave CSS simple instructions: They wanted
an objective opinion on how they run their operations, and then
recommendations on how to improve them.
View Case Study
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Issue 2: Inventory Management and Service
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This manufacturer of make to stock valves and cylinders has over
15,000 separate raw and fabricated items in inventory. The company
had worked successfully with Common Sense Solutions on other projects,
including new contact management and network systems, and now was
ready to work with us to get its enterprise-wide information system
under control in order to improve customer service and cut inventory
costs.
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Issue 3: Expansion
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This staffing service firm knew it needed better systems, but management
was frustrated by the large number of information management products
available. Choosing the right product for the company at a reasonable
price seemed overwhelming.
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| Issue 4: Cost Effective Systems, Ongoing IS Support |
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This job shop manufacturer used 12 year old custom software to
handle its order processing needs. Quotes were calculated by hand
and often took several days to produce, an unacceptable delay in
a business world that expects an immediate response. Once orders
were processed there was no information about where the job stood
or how the job turned out versus the estimate.
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| Issue 5: Network Installation |
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This chamber of commerce already had a network in place, but became
increasingly aware of how many services they were missing. True,
the current network provided file and printer sharing, but it used
many outdated DOS programs, lacked Internet and mass faxing capabilities
and had limited security. The network was also poorly maintained;
with no staff showing an interest in Management Information Systems
services, the network hadn't been backed up for months, which meant
they were at risk of losing data and being plagued by viruses.
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| Issue 6: Better communciation, schedule coordination
and new business management system |
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This manufacturer of precision tubing has thirteen locations throughout
the United States and internationally. While the company's Information
Systems staff handled most daily operations admirably, coordinating
the efforts of more than eighty sales and service people proved
problematic. Although the company's systems allowed employees on
the road to synchronize their data with the home office, the synchronization
program was difficult and error prone – so much so that it was rarely
used.
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| Issue 7: Outsourced MIS |
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This employee placement firm asked Common Sense Solutions to act
as their outsourced information technology (IT) department. The
firm is too small to maintain a full time MIS employee, and the
company owner would rather delegate technological implementation
to the experts so he can focus on client development and delivery.
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| Issue 8: Improve nationwide sales and management
reporting. |
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The Chicago sales office of this Pennsylvania based manufacturer
knew they needed to improve their sales processes. The current systems
were cumbersome and lacked meaningful reporting. They wanted a system
that supported the needs of the sales office and their off-site
sales people. It was also important to keep corporate headquarters
abreast of sales activity.
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| Issue 9: Competitive advantage via the Internet |
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This temporary services firm knew it needed to have an Internet
presence for competitive purposes, but was unsure of how to begin.
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| Issue 10: Growth demands better
systems |
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This professional services firm asked Common Sense Solutions to
help with implementing a billing and accounting system to handle
their rapid growth. The firm produces between fifty and a
hundred invoices a day, which was just too much for their small
accounting system to handle.
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